Privacy Policy
This Privacy Policy applies to tenants, members, suppliers, and any other individuals whose personal data we hold or process. It sets out what information we collect about you, how we use it, and your rights in relation to it.
How to Reach Us
CORE Life Hospitality
Saleh Kamel Business Center, Prince Faisal Bin Fahd St, Shatie District, Jeddah, KSA
Email: INFO.DISTRICT34@KIH.COM.SA
What Information We Collect
We collect personal data, meaning any information that can be used to identify a living person. For tenants, this includes:
- Full name
- Home address
- Email address
- Phone number
- Bank account details
- Medical information (where applicable for gym membership)
- CCTV footage
How We Use Your Information
The information we hold is used to deliver our services and facilities to tenants. Your data enables us to provide a range of services. We also use your information to keep you up to date with news, offers, and events at your home. Tenant data is shared across our venues and, for marketing purposes, with our Head Office. Beyond this, your data may also be used to support the following business activities:
- Managing your tenancy account
- Billing and, where necessary, debt recovery
- Advertising and marketing (with your consent where required by law)
- Business performance monitoring and satisfaction analysis
- Meeting our health and safety obligations
- Seeking legal or professional advice
- Fulfilling our legal and regulatory duties
Marketing
We may contact you with marketing information where we have a legitimate interest in doing so, or where you have given us your consent, and where we are permitted to do so by law.
You have the right to opt out of or unsubscribe from marketing communications at any time. Details of how to unsubscribe will be included in every marketing message we send, or you can contact us directly using the details above.
Sharing Your Data
To deliver our services, we may need to share your data with third-party Data Processors who act on our behalf. We ensure that any such sharing is carried out in accordance with applicable data protection law.
Raising a Complaint
If you have concerns about how we have handled your personal data, or wish to report a suspected data breach, please contact us in the first instance at:
CORE Life Hospitality
Saleh Kamel Business Center, Prince Faisal Bin Fahd St, Shatie District, Jeddah, KSA
Email: INFO.DISTRICT34@KIH.COM.SA
Cookies and Our Website
Cookies are small files that are stored on your device when you visit certain websites. They typically use your IP address to recognise you, but do not collect additional identifying information. For more information about cookies generally, please visit www.allaboutcookies.org.
We use cookies to distinguish you from other visitors to our website, improve your browsing experience, and help us develop and maintain our site. Specifically, we use cookies to:
- Analyse how visitors arrive at and navigate our website
- Remember you on return visits
- Provide secure access to restricted areas of the site
You can manage or delete cookies through your browser settings. Please be aware that blocking all cookies may limit your ability to use certain features of our website. We also use an automated service to detect spam submitted through comments and forms on our website.